Recent content by robtinbc

The Mac could be disconnected from internet completely and you delete the mail, restart mail or rebuild the mailbox and the 4 items in the list on Nov 14th reappear. Its not an issue of the Mail program downloading the mail, its an issue where the mail Table of contents seems to be in error.

Okay, so I am on 10.3.9 and she is on 10.4.x and the file structures are different in the mail folder. Still stumped but going to read a little more regarding .plist and I think I am a step closer. Rob Turner Islandnet.com

Hello, I think I figured it out after getting a few hints from different sites: - go into the library folder and find the mail folder - rename the the .plist files to .old and .old.bak respectively - Also I deleted the POPUID file recording what had already been downloaded as some emails were...

Hello, Thats not the case, no rules. It sounds like problems I have experienced when trying to fix Eudora or OE where the Table of Contents or .TOC file is not correct, in those cases you delete the TOC or index file and the mail program rebuilds the mailbox contents from scratch. The key...

This one has me stumped. A customer of ours (islandnet.com) running Mac Mail 1.3 and had 8 emails come in on the same day all the same, seems like the same email over and over as the MsgID is the same for each one. She deletes them and then they reappear later. I called her and had her...

I found the following info in the forums but I have a customer (I work at an ISP) and she is a little old lady and trying the following over the phone with her I am dreading, if you have a quicker fix than below please post...: Q: Mail 2.0 Has Crashed - Home Directory Full Everytime I open...

Hello, I work for am ISP and we have a customer running MAC OS X, Early version as its running Mac Mail 1.1 which had a date stamp of 2002. When the customer downloads messages from server the messages are not being removed from the server, however the settings to remove messages from...