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After much going back and forth between Newegg and the company that did the refurb (PlanITROI), they are going to replace the unit. I suspect this refurb was a late-afternoon-Friday job. There were some screws floating around the inside when we got it and they left off the sticker with the ID...

We bought this thing as a refurb from Newegg and it's been doing this since we got it about 2 months ago. It usually happens when she is working in one of the Creative Suite programs, but also occasionally at random when nothing is really going on. I've talked to Newegg, they referred me to...

Hi, new to this site and to Macs in general. This is my wife's mac that she needs to do work for our new home business, so any help would be GREATLY appreciated. From reading another topic, I know that I need to post the panic.log, so here are the last few times this happened: *********...