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    The left and right hands at Apple

    Scruffy, I appreciate your comment, and you're right that a week without a computer is one of those slings and arrows that most of us should just bear. As an aside, in this case, litigation isn't really an option anyway, the money at stake is too small, and frankly I'm not out to screw them...
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    The left and right hands at Apple

    Dear Apple: I was truly disappointed to have been misled into sending my Ti Powerbook back to have the LCD replaced. I got pricing from several other repair companies but elected to go with Apple (despite the additional cost), after the technician promised that the unit would be repaired...
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