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Heya, haha, i guess that's a good summary. I fixed the system problems and removed office and installed it again, which fixed most of the problems. It seems the only one left is the fact that a number of her files have become corrupted. I've included one of these documents, if anyone...

Hey mac geniuses! I fix mac computers too, but I'd love your take & expert advice on my friend's computer w/ these two issues. Searched forums & google without much luck. 1. Corrupted word for mac issues She cannot open these files. It also seems to be "spreading" to other files...