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Yeah, I've come to that conclusion, too. I'll try the "Hey Apple Guy! Gimme another one!" approach. Thanks!

My 17" iMac was purchased in January of '03 and my folks was purchased mid-this year IIRC. The disk is an off-the-shelf Panther Family 5-user install version (that has only 2 installs on it so far).

I tried this but the drive behaves the same way. :( As a side note the Panther Install disk 2 opens right up - no problem!

Well, OK, but why the difference in drive behavior between my machine and theirs? It does the same rhythmic click whir thing using your suggestion. At the end of the 30 seconds of click whir I get a flashing question mark on the startup folder icon. 30 seconds later I get the gray screen with...

My folks own an iMac 17" with the CD/DVD burner drive internal running Jag 10.2.8. I also own a 17' iMac with a similar drive runing Panther 10.3.2. I cannot get the Panther Install Disk 1 to behave correctly when I put the disk in thier drive. The Superdrive spins up the disk and then begins...