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thanks. it's back in the shop. they're replacing the logic board. hope it works. i thank you for your quick reply and info.

My Ibook G4 just returned from the repair shop after getting a new hard drive installed. It fired up once and began prompting me through the set-up process for OS-X. Half-way through the set-up, I got the spinning beach ball of death. When I re-started my ibook, I got the familiar flashing "?"...