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iBook G4 running OSX 10.3 with the original Mail program installed. Operating normally, until yesterday we clicked the Mail program, it opened, then shut down almost immediately. We cannot get it to stay open long enough to even ask it to work offline. Airport connection working normally...

My father has an eMac desktop computer running OSX 10.2.4 We finally hooked him up on DSL, and are now trying to update some of his software through downloads. His system asks us for a User and Password. The User it recognizes is my mom, now deceased 4 years, and we have no idea what password...