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I am trying to reformat an iBook for a friend. Everything was running, but, there was no chime on boot. I logged into the machine, and was checking files and folders when it locked up. It actyally locked up while trying to run Microsoft Word. It now boots to a grey screen the the little...

I am a very newbie Mac user here, and have tried a search, but, either am using the wrong search terms or something else is wrong with me. I have a home network setup with several different computers. This is the only Mac. (Please don't flame me! :) I am learning!!)) I can see all PC's...