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Thanks. The computer does fall in that serial range so we are going to take it in. Hopefully this does fix it.

I forgot to mention that this problem will go away and reappear. It is not a permanent condition.

Has anyone seen a display go plaid before? Anyone know what might cause it? We are able to take a screen shot of it so I don't believe that it can be a hardware problem. A screen shot of the problem is attached to this post, please take a look. Any feedback would be really helpful. It's a...