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Good idea - I will do that tomorrow and let you know how it goes - I have been lending the drive from my house mate who uses it daily so I have given it back to her - but then I will be able to know I guess whether it is the drive or the CD! Good shout, thanks.

Yes it's a copy that a friend has given to me - he bought it back when one copy can be used on multiple devices - I've tried cleaning it as you do but it could be old and slightly scratched maybe. However I doubt this is the problem because there are multiple CDs for the download and I have...

Some people say it may not be compatible, some say they are all compatible but you have to format them - but no one has been able to give any sort of guidance on how to find out or go about doing something.

It's not an external hard drive but a disk drive because my laptop doesn't have a disk slot

I am running OS X Yosemite 10.10.5 - I am trying to download some music software called Logic Pro 9 - I haven't installed or updated anything, and I havent formatted the external disk drive. This is the first time I've used the external drive and the laptop has recently been wiped so it's only...

My external drive is starting up and then automatically ejecting - does anyone know what is wrong? It's plugged into my my Mac by usb but when I connect the power cable it automatically turns off my Mac - also it doesn't need the power cable to work on other peoples laptops. It is showing under...