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I've tried that but the support team told me the following. For this reason I cannot use it, I don't have access to another MAC with a different OS version to get around the bug in their software.

Hi, a friend's Mac book bair died and someone else had a go at a repair. I can boot to the recovery utilities but there is no OS, I suspect the partition information is either corrupt or was deleted. I'd like to know if there are any free/shareware (or cheap) tools that I can use so that I can...