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Tried that - didn't work. Now HP is simply telling me to return my printer and get a different one. Has anyone else had better luck?

I can print perfectly fine, as well as copy, but I cannot scan. I downloaded that file, but when trying to install it, it also quits halfway throughI have e-mailed HP, and they sent a reply, but it didn't work. I'm going to try e-mailing them back right now, and I guess I'll see what comes next.

Hi, I just got a new Powerbook as well, along with the HP 1610, and I'm having the exact same problem. It installs until it gets to the HP E-mail Portal, then "unexpectedly quits." I tried using the download from that site, but it unexpectedly quits (while "Searching: Macintosh HD"). Have you...