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I realize that improvements have been made, and am running the most recent version of Mac OS X that was released last week, and I know that Apple most likely knows about the issues. It would just be nice to know when we can expect them all to be taken care of. I like how Mac OS X runs, I just...

Dani, you make some great points. The entire thing about Macs is that you can be so much more "productive," and while we can do many things faster in OS X it really doesn't matter if we can't navigate worth crap. Its like having a brand new car that is really fast, but it takes you forever to...

I agree with the two above posts, while the attitude of the customer when calling a rep *can* affect the reps attitude, it really shouldn't matter. It seems like Apple has to many divisions that can help customers, it may look good on paper but in reality it just doesn't seem to be working...

Hey just a quick responce to your post Zero... I think thats great that you had a good time with Apple support, but what I think is even cooler is that you told them thank you in such an awesome way. When I even get a "sincere" thanks from a customer, let alone the type of thanks you gave...

Just a question, are the alternative such as Snax or the Rbrowser one cocoa apps that actually replace the finder or are they "actually" just a skin type of program to replace the look of the finder. I always assumed they were the latter. thank

Hi, I hate when people have bad times with customer service at any company, and while I'm only 18 I have some insight on Customer Service. I currently work for a large company doing Customer Service (Merchant and Bank Trained) to help customers with problems, all the way from "where is my...

This may be considered a stupid question, but its more of a comment/questino than anything. First, while I realize that "finder" speed does not equal "computer speed" the Finder tells not only us Mac users, but also users of all other platform, the "percieved" speed of the OS and the hardware...

Hey, I agree with the original post, if you look at how long our macs have lasted us, we really don't pay that much for them. I mean I bought my iMac exactly around this time 3 years ago and it lasted me for a long time. I'm now 18 and just bought a new TiBook. I wasn't actually planning on...

I just joined this forum, and didn't realzie there was another page. Enjoy your tibook. :-)

Hey, I just bought a tibook from the apple store in the mall of america on saturday, the newest model - lowest end. I love it, I played around with the ibooks in os x and they seemed to lag a little more then i'd like. By all means the iBook is a great system, but I just wanted to have the...