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he just said that it usually happens when the computer shuts down unexpectedly. ( from my research, i think my computer had a kernel panic and gave me that gray screen telling me to shut down). He also said that in case it should happen again what i should do i to create another user and...

I only saw one user. My USER folder went inside the applications folder. I went to the local apple store and the tech guy just dragged moved my folders to replace the ones existing in the home folder. (Did I say I was a recent switcher?- i do apologize if this was a silly non-crisis)

help please! I am a recent switcher and have been using my macbook without problems until recently. my Mail program froze and I had to force quit the program. i few minutes later a dialogue appeared on my screen telling me i had to restart my computer. After the restart, i opened the...