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Hi eric2006, Thanks for your help. Alas, my ticket was closed before my problems were resolved, so now I see I'll have to start at square one again. I tried to keep it open, to no avail. Sigh. I had been working with Dale, he was great. Dale also suggested I uninstall Systemworks, also the...

When I ran Disk Doctor (after several months of not checking my hard drive)I was given a warning that there was a problem with my B-directory, and directed to boot up from the Norton Systemworks or Norton Utilities disk. However, when I tried to boot up from the Systemworks disk, it was not...