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I've been trying to install 10.2 on a recently purchased iBook, which incidentally has nothing installed on it except for Office X (and it came installed with 10.1.4), and I can't -- basically, it walks me through the installation process but when it actually starts installing the OS, the GUI...

When I insert a blank CD-R into my external burner (Sony), I get an error message when I try to format it -- I get a message that says: "The operation could not be completed. An unexpected error occurred (error code -536870208)." And then it spits my CD-R out. Any idea on what could be...