10.2.8 upgrade --> kernel panic

[jonmcauliffe]

i upgraded my two-week-old 17" powerbook from 10.2.6 to 10.2.8. afterwards, every reboot attempt led to an immediate
kernel panic. since i still have my 90-day phone support, i called them: it's a "known issue." (i'd like to see steve jobs have a meeting with the guy who pushed out a broken version of OS X.)

in case you don't have applecare, the supposed fix:

* boot from the OS x install/recovery DVD (insert DVD when the machine is powered on and says "you need to restart", hold down power key until power-down, press power key again and hold down "C" until you see the installer app running)

* when you get to the destination window, click Options...

* choose "backup and install" (i forget the exact name: don't choose "upgrade" or "erase and install")

* check "save user data" or whatever it says

* click OK

* back to destination window, click Install

(system backs out to 10.2.6 or whatever is on your
recovery DVD)

this is where i am now. supposedly i won't lose any of my
system config, personal data, or third-party software. we'll
see.

jon.

p.s. phone support should be free for kernel panics caused by
apple, even if you're out of applecare.

 

[Giaguara]

I agree jon.
Thanks for hint. I hope it's not a very common issue though.
Welcome on board

 

[jonmcauliffe]

i resubmitted my posting form data by mistake; sorry for the duplicate thread above. (i don't have permission to delete it.)

 

[Giaguara]

Don't worry, I took care of that post.

 

[jonmcauliffe]

update: something is seriously hosed. i'm burning all my personal data to a DVD and doing an "archive and install" >without< saving user+network preferences. then i get to reconfigure prefs in all apps, one by one, and reinstall apps that aren't happy.

i got REAMED by 10.2.8.

 

[jonmcauliffe]

final verdict: wipe the hard drive and completely reinstall from DVD. thanks "software update".