Apple offers advice on 10.5.6 upgrade problems

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midijeep

Registered
December 18, 2008 4:03 PM PST
Apple offers advice on 10.5.6 upgrade problems
Posted by Tom Krazit

Apple has acknowledged an issue encountered by some Leopard users trying to install the company's latest update released Monday.

In a support document posted to its site, Apple described an issue in which a Mac would hang on a "Configuring installation" window when trying to install Mac OS X 10.5.6. That was apparently the result of an incomplete update getting seeded into the Software Update process, and Mac OS X will freak out if it tries to install a partially downloaded update.

Apple recommends that if you encounter this problem, or have already, that you force Software Update to quit, remove the partial update from your library, and re-download the update. If you chose to download the standalone update from Apple's site rather than the combo update, you might also have had this problem; when in doubt, choose the combo update option.
 
Mac OS X 10.5.6: Apple fix for install hangs; display options missing; not booting past white screen

Apple fix for installation hangs As we previously reported, many users are experiencing some pre-installation problems with the Mac OS X10.5.6 wherein the Software Update hangs when the update is selected for install.

This problem seems to be the same as similar ones users have experienced with past updates, and relates to how updates are downloaded and managed by the Software Update application. Users have been able to bypass the problem by following MacFixIt's recommendation to download the standalone updater for 10.5.6. However, users should also be able to address this problem by removing all downloaded updates that are in Software Update's "Updates" folder. On Wednesday, Apple released a Knowledge Base article outlining this procedure:

Go to the /Library/Updates/ folder and remove all files in it. Then launch "Software Update" again (available in the Apple menu) and try running the update procedure again. Removing these files may prevent the problem from recurring for future updates, so it is recommended to do this even if affected users have successfully installed the Combo update.

Display options missing Apple appears to have left some components out of the Mac OS X 10.5.6 release. So far, users have noticed the battery menu does not have any options to switch power modes, and users who connect to their TVs do not have any options for enabling "Overscan".

Some users have tried removing various preference files, creating new user accounts, and changing system settings, but those attempts have not worked. As with the battery menu, the lack of this option seems to be an oversight on Apple's part, and hopefully it will be added back with a future update.

System not booting past white screen As we described previously
 
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