Can't access router's IP address

C

clairejr

Registered
Hi,

I just got my ADSL connection and the phone company provided me with an ECI ADSL router/modem. I can browse the net without problems, but I can't access the router's IP address in order to enable/configure the firewall. The phone company told me that the configuration they provided me with doesn't allow me to configure the firewall (great!). Right now I'm using the OS X (10.2.8) firewall and a demo of NetBarrier, but I'd like to be able to use the router's built-in firewall and save the expense of buying NetBarrier. Any suggestions for what I should do to access the IP address? Do I need to disable NetBarrier first? Or should I just buy NetBarrier and feel secure with that? Thanks.

Claire
 
Hi Claire and welcome to the forum.
There is a very easy way to find the routers correct ip. Open System Preferences and click on Network. Choose the connection that has a green light and press "configure". Under the TCP/IP tab you will find a line showing the routers ip. Once you have that ip open a web browser and type in that ip. Are you able to enter the routers interface?
By the way, the built-in firewall is quite ok. No need to pay any money for another tool.
Good luck!
 
Look in the Network PreferencePane for the internal IP. Probably something like 192.168.0.1

What ever it is, type it in the browser and see if it opens the router loging page. If it does, try 'admin' for a user name and 'password' for the password.
 
Also check your apple menu (upper right of the screen, apple) and click "About this Mac", then click "More info"; then click "Network" and it should show you all IP's you're using.
 
Hi,

Thanks for all the suggestions. I tried them all, but still no luck. Could the problem be the NetBarrier firewall? I read information on another router and the manual said to make sure that dedicated software firewalls were disabled.

The phone company told me to configure the IP address manually, but my ISP's instructions say to use the automatic setting. Both seem to work the same, but with the manual settings I couldn't set the Subnet Mask (i.e., there is none with the manual settings). What is the Subnet Mask? Should I follow the instructions of the phone company or my ISP? Does it make a difference?

Thanks.

Claire

PS - I'll probably call the phone company and my ISP tomorrow, but I'm not sure how much help that will be (the phone company has limited knowledge of Macs, but the ISP seems to be better).
 
Hi,

Thanks for your advice. After reading your answers here and others on other forums, I solved the problem. I set my network to "Automatic" and then DHCP and entered the IP address the phone company gave me. For the Subnet Mask I had 255.0.0.0 and the router's address was 10.0.0.138 (not the address I have now with PPPofE enabled). I was then able to access the router's IP page and made sure the firewall was enabled. After that I went back to the settings I had for my ISP (I had saved it as a new location) and now everything seems to be working fine. I probably have one of the most secure systems on the net with the router firewall enabled, OS X's firewall on, and the demo of NetBarrier on - a perfect set-up for a slightly paranoiac user -:).

Claire
 
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