I have now reinstalled twice the software and updated it and can't figure out what is going wrong. I have a Powermac G5 and a Canon Pixma MP500 multifunction machine. I installed the software and received a message when I clicked on "MP Navigator 2.0" - "The printer driver supported by this software is nto installed. Install it and then retry".
I have installed all the software and drivers and updated from the Canon site. My printer used to work but then I had to unconnect it and also do a reinstall archive etc. of the OSX, but everything else works fine and my Canon i960 printer does too [admittedly, it isn't a scanner so maybe that is the issue] - I have scanned before with the MP500 fine so not sure why it's not working now.
Right now the MP500 is not hooked up due to some office realignment, but I can't imagine that would be the message I'd get if that was the issue = it sounds like I'm missing a software driver that goes with the MP500 but I think I have everything installed...and have done so twice for good measure = and repaired permissions and restaarted.
Thanks for any guidance.
I have installed all the software and drivers and updated from the Canon site. My printer used to work but then I had to unconnect it and also do a reinstall archive etc. of the OSX, but everything else works fine and my Canon i960 printer does too [admittedly, it isn't a scanner so maybe that is the issue] - I have scanned before with the MP500 fine so not sure why it's not working now.
Right now the MP500 is not hooked up due to some office realignment, but I can't imagine that would be the message I'd get if that was the issue = it sounds like I'm missing a software driver that goes with the MP500 but I think I have everything installed...and have done so twice for good measure = and repaired permissions and restaarted.
Thanks for any guidance.