DVD's won't mount

[adm927]

Hi all...I could really use some help in troubleshooting this latest problem with my mac G4 running os10.3.9. Until yesterday, I had a working DVD-ROM drive and burner. But now when I put a DVD in, it won't even mount on the desktop. CDs seem to mount and play in the same drive with no problem.

I have checked all of the extensions, and nothing seems to be missing or off.

Has anyone had this problem before? I don't know whether to try reinstalling the driver or if it is a hardware problem. Any light that can be shed will be very helpful.

Thanks so much!
--Abby

 

[sinclair_tm]

well, it could be that the dvd part of the drive is bad. best way to find out is to try a different drive in it, and if it sees dvds, then your drive most likely is bad

 

[ccutshaw]

I am having the same problem with my DVD not mounting but playing CDs. I don't think it is the drive because I have the same specs you have and the same problem. I tells me that there is a driver or firmware issue with the Panther OS and the superdrive