Entourage 2004 Attachments!

R

rboklewski

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I am having some difficulties sending email attachments from my xp pro machine using microsoft outlook to my mac, which uses entourage 2004. Now what happens is for example, from my pc i will send an excel spreadsheet to my mac, when i go to the mac i get the email and i see the attachment without the excel icon on it. It is a blank icon, is there a fix for this?
 
anything particular i need to do on the windows machines to send it correctly, i would have a hard time believing that because i would have to tell the rest of the world who uses a pc this info so my mac users can see the right file types :)
 
rboklewski said:
what do you mean by standard, just tried attaching an excel spreadsheet and hit send
Click to expand...
Excel saves files in the form Workbook.xls where xls is the standard three-character extension. If your files do not have this extension, then your recipients' computers have no way to identify their filetypes.
 
well that is true when sending from mac to pc, i just append filename extensions, but from pc to mac i don't think there is a way to control that, no matter if i add the filename xls or not to the attachments macs can't see it right.
 
bump, anybody else have an idea? Somebody has to have a fix or at least know of the problem. So again ive fixed the macs sending attachments to pc's by appending filename extensions checkbox in the preferences in entourage. All pc's can now view the attachments correctly. But what about the other way around, pc's sending attachments to macs, Macs CANNOT see the right file type. It shows up as a blank icon. Anybody who has an idea please let me know or email me at rboklewski(at)pfwmedia.com
 
If the Mac recipient does not have Excel installed, then Excel spreadsheet attachments will not display with the expected icon.
 
Okay, but even _if_ the attachment doesn't have the Excel icon, can you still _open_ the file in Excel on the Mac? I.e.: What happens if you drag the attachment to the Excel icon in your Dock?
 
excel is installed, and if i go into excel and do file open it works, but i want them not to have to do that when opening attachments, it should show up as the right document with the programs installed.
 
Okay. Something else to test. If you mail an Excel file from Macintosh A to Macintosh A (yes I mean what I just wrote), does the file _then_ have the correct icon?
 
If you do a get-info on an excel file, is excel set as the default program to open with? Also, click the change all button once you set excel to open .xcl files.
It should look like this (but with excel files), if properly configured:
picture7rd2.png
 
eric2006 said:
If you do a get-info on an excel file, is excel set as the default program to open with? Also, click the change all button once you set excel to open .xcl files.
It should look like this (but with excel files), if properly configured:
picture7rd2.png
Click to expand...
The proper extension for Excel is .xls and not .xcl. Also, Microsoft Word and Microsoft Excel are different apps.
 
He _did_ say "like this but with excel files", so I guess eric2006 knew that. ;) If it _still_ happens after setting everything on the Mac to automatically handle .xls-files with Excel (which it normally is, _anyway_!), I think it would have to be something to do with how the PC encodes attachments. There are a _lot_ of possible ways an E-Mail client can encode attachments, and I'm pretty sure that some of them can mess up such things.
 
Yeah it just sucks. But, also my macs are still on office 2001 which runs in classic, and my entourage 2004 runs in osx. I wonder if the older version is the cause. All my word docs, excel docs on my mac show up with the right icon, just when i receive attachments from pc's.
 
ah! now *there's* the culprit. AFAIK, Entourage (for OS X) can't see the Classic apps as file handlers correctly. So there's one solution: Install and use Office 2004.
 
Yeah i bet that is it, but the problem is that i would need to upgrade like 12 computers, i have to somehow convince the bean counters that we need it, which is always fun in any event :)
 
but how come when i attach an excel doc or word doc it shows up with the correct icon when it is attached? I think it is that my office is outdated and can handle the newer office docs from my pc users?????
 
rboklewski said:
Yeah it just sucks. But, also my macs are still on office 2001 which runs in classic, and my entourage 2004 runs in osx. I wonder if the older version is the cause. All my word docs, excel docs on my mac show up with the right icon, just when i receive attachments from pc's.
Click to expand...
If you are running Classic, launch Classic's Internet control panel.
Click on the Advanced tab.
Scroll down to find the .xls extension.
Is it associated with Excel?
If it does not exist, add it.
If it does but is associated with a different app, change it.
You may do the same thing with the .xl, .xlc, .xlm, and .xlw extensions.
 
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