Entourage: could not open that feature

C

charbour

Registered
This morning my Entourage mail worked just fine, this afternoon, I try to open it and "could not open that feature, mail error." I have tried to rebuild the database by holding down the option key at launch and selecting both the typical and advanced rebuilds and neither one will go - the rebuild never starts. I am on a PowerBook G4, running MS Office 10.1.4.

I am so frustrated - I get the mail dialogue box, but I can't see messages in my in box. I can sometimes see emails that have been filed, but it is not consistent.

What should I do to fix this?

Thank you so much for your help.

Caryn
 
Other than your version of Entourage, you have give absolutely no relevant information by which to diagnose your problem. Entourage v.X is so old that most Office:mac users here probably never used it.

Your first mistake was to attempt to fix a problem that you don't understand. Going forward:
  • Verify that you have a problem rather than a network or server glitch.
  • What is your email provider?
  • What is your email protocol, POP3 or IMAP?
  • Which OS are you running?
  • How much free capacity to you have on your hard drive?
 
You must log in or register to reply here.
Back
Top