[FIXED] Question in beta site but not in running site

[Cheryl]

Scott,

I have a question that is showing in the Active Questions in beta that is not showing on my ticket list or the active questions list in the running site.

http://beta.macosx.com/tech-support/sending-a-fax-toanswering-machine/26911.html

I can not respond to the question either. I can only post a comment.

And a second ticket with the same problem:
http://beta.macosx.com/tech-support/catogories/26028.html

 

[ScottW]

We lost about 10 hours worth of tickets and status a day or two ago, I posted something on this. However, responses would still be intact. If you responded to a question but its still in OPEN status, it just didn't get assigned to you.

Send me a list of tickets that need to be assigned to you and I can updated it.

 

[Cheryl]

Yep, I read about the lost tickets. I sent you the urls of those 'lost' tickets.