ibook display problems and not much confidence

Paul C

Paul C

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Yesterday my display just froze at the os x logon screen then gradually the screen started to fill with whitelines :eek:

I restarted the machine and got no display, I could hear the HDD working happily so I tried to restart the ibook on numerous occasions but still no display, I evenually adjusted the screen and the picture came on and worked fine, I then shut the ibook down and went home, I tried to restart it and keep having the same problem :(

My ibook is only 6 months old and already the damn charger has gone on it, I owned an ibook for a month last year and had problems with it locking when I adjusted the screen so I sent it back, even though I had not problems with my old 400mhz imac I'm starting to loose confidence in Apple hardware :mad:

Any suggestions?
 
Use the Hardware Test CD that came with your machine. That will give you all the information you need to figure out what is wrong. A hardware failure result will give you ammo to get Apple to send you a new one.

Do not despair or loose confidence. Sometimes there is a rotten orange in the basket. :) (it sounds better like this)

One faulty part that gets past quality assurance will make the entire machine fall below quality. And Murphy's Law has a lot to do with it too.
 
Yeah I know, it just annoys me cos when I go on and on to my friends about how good macs are and when things keep going wrong it brings the Apple name down :(

Still I'll never turn to the dark side!!!!!!!!! :D
 
Does the problematic (white stripes) look something like THIS? Does it freeze a lot (like 20 times a day) now, and give a variation of the screen on the link? (and some kernel panics maybe too). It sounds a bit like a problem with the logic board, or the cable that comes from the logic board can have moved to a place where it can't send infos without distortion.

That is taken care of by Apple's warranty, so call to Apple's care numbers (I don't remember that of Apple UK, sorry) and explain them as well as you can the problem. Even if the symptoms are not exactly those of the logic board faultiness, if the problem repeats even once today, it's worth having a look. They may eventually send your 'book to be repaired in Netherlands, and it should take about 1-2 weeks till it'll be back. Do you have a spare computer around, or can you abuse e.g. of university computers meanwhile? Good luck :)
 
Screen doesn't look like that, the lines were horizontal, it it sort of shakes and distorts and then freezes and thats if I can get the screen to work at all :(

I've even tried to plug an external monitor in but that won't display a picture either :rolleyes:

I'm trying to get my itunes and stuff copied across to my PC before I send it back to Apple
 
That picture is one variation of how it (faulty logic board) may look on the screen. Sometimes it may be blueish (aqua blue, not windows blue screen-blue), sometimes just simply freeze, sometimes go to black and white bar codes, sometimes kernel panic .. I've seen them all.
 
I got the screen to come on so I restored OS X to see if that would help hoping it wasn't a hardware problem, but it didn't so I've spoken to Apple and their collecting it on Monday cos it just won't work, not even with an external monitor :rolleyes:
 
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