iBook G4, Mac OSX 10.4, HP Scanjet 3500c

dtbailey0

Registered
After making a couple or a few scans the 3500c scanjet unexpectedly quits and the usb cable either has to be unplugged or the Mac logged out or restarted to scan again. The bulb or tube on the scanner stops and will retract once these steps are taken. I have reloaded software several times and still the same results. All drivers are up todate also. I am using a 4 port usb hub and scanned without with same results. What next?
 
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