I'm trying to help my wife with a problem she's having with her address book. She uses gmail and has a macbook, ipad and iphone. When iCloud came out she went and got "geniuses" to set up her devices to sync her contacts, with iCloud now being the source of all contacts. She now has two problems: addressbook performance is terrible on her laptop - it uses up to 100% of the CPU, and also autocomplete is providing nonsensical suggestoins. I note also that for some of the imported entries a single contact can have many (like 100) "work" email addresses associated with it. It seems clear that something is wrong, maybe with the initial import.
At this point, she's lost faith with the genius bar. I am experienced with computers, but really only know linux and windows well, so I am worried that I might delete all her contacts. I nosed around in ~/Library/Application Support/Address Book and found a lot of interesting files, mostly dated from when she went to the genius bar. There's also a Sources subdirectory that itself has a subdirectory which contains a big file that is more current. I noted that the file timestamp changed when I ran Address Book.
I toyed with the idea of moving the folder under Sources somewhere, and seeing what happens when I run Address Book, but I am a bit scared to do that. I don't see why the main address book file wouldn't be in the top level folder, and I wonder if the existence of a file in Sources overrides that. Also wondering if it is pulling down the file from iCloud each time? Maybe some config setting is wrong?
Any advice would be very much appreciated. I am quite happy to type things into a terminal windows, edit files, etc
Thanks!!!
At this point, she's lost faith with the genius bar. I am experienced with computers, but really only know linux and windows well, so I am worried that I might delete all her contacts. I nosed around in ~/Library/Application Support/Address Book and found a lot of interesting files, mostly dated from when she went to the genius bar. There's also a Sources subdirectory that itself has a subdirectory which contains a big file that is more current. I noted that the file timestamp changed when I ran Address Book.
I toyed with the idea of moving the folder under Sources somewhere, and seeing what happens when I run Address Book, but I am a bit scared to do that. I don't see why the main address book file wouldn't be in the top level folder, and I wonder if the existence of a file in Sources overrides that. Also wondering if it is pulling down the file from iCloud each time? Maybe some config setting is wrong?
Any advice would be very much appreciated. I am quite happy to type things into a terminal windows, edit files, etc
Thanks!!!