just a complaint out of frustration ...

F

fuzz

Registered
okay, I've had it with my hard drive. Last night,
I spent 4 hours backing up what I had left on my
hard drive after trying to salvage my System/Applications
partition of my hard drive. Unfortunately, I've had
issues related to my hard drive since I bought
my G4 400 Power Mac 2 years ago. I'm pleased
overall with my Mac. Fortunately, I bought an
extended warranty from MacZone with ServiceNet.
Half-fortunately, in the past, I've called ServiceNet
and if the hard drive works after I reformat it,
they won't replace it.

I'm waiting for a rep to call me back to set up an
on-site appointment. Previous to my latest hard
drive disaster, it was always fixable using Disk Repair
or Norton Utilities. This time, even though I run
Norton multiple times, the hard drive still seems to be
unstable w/ unfixable errors. I've not reformatted it yet.
I don't know if it'll fix it; but I think I deserve a new
hard drive. Why won't ServiceNet replace the hard drive
only until it's completely gone?

I'll have to wait and see when the rep gets here ...

-dw-
 
Simple.
Disassemble the hard drive and pour some coke over the reading heads, assemble it again, and it will certainly not work :D
 
Steps to render a hard drive useless:
1. Take hard drive out and turn bottom side up on desk.

2. Run around the house dragging your feet on the carpet.

3. With both index fingers, poke at the green thing on the botton of the harddrive.

4.
A) If no spark occurs, repeat steps 2 & 3.
B) If spark occurs, stick drive back into computer and test, to make sure it's really dead.

5. Call back your company and tell them it's now not working at all.

:)
 
An other, easier way is to connect the 12v input on the HD to a 110v AC outlet. That should cook the motor in the HD pretty quickly :D

Or, you know these lighters you lite when pressing a button? Disassemble one, and find the high-voltage static electricity thingy. Hold it near some components on the "electronics card" on the top of the HD and press it. Watch the funny, blue light as your HD gets 3000 volts straight through its most important components. Your HD should now be dead. :D
 
So, let's see ... Coke and electricity ... hmm ...

"8. Limitations of Coverage:, This agreement does not cover:
......d) Burning in caused by a constant pattern (running around?), Failure of or improper use of any electrical source (AC?), Abuse (no way!), Theft, Fire, Flood, Freezing, Unusual Atmospheric Conditions (like what?? Mars?), or Acts of God ..."


So what did I do? I called up ServiceNet and after 10-15 minutes on hold (wasn't too bad), I got to a rep and kindly explained that I'm technically competent, had records of my hard drive problems, and was very very sure it's on the brink of dying. And he kindly enough mentioned that they usually don't replace unless it's "dead" but he said they'll replace my hard drive!!! wohoo!
I should have gotten a new hard drive a yeare ago ... would have saved me from backing up my hard drive for countless hours!

-dw-
 
Whats the problem with the drive???

I had huge issues when OSX came out, my hard drive started to die. When you turn the mac on it just clicks (like the drive crashed), i took it back under warranty and they replaced the disk. But then it happened again!!!

I upgraded the firmware and walla, no more clicks and the drive worked.

Anyone else heard of that problem.
 
I'm quite **unsatisfied** with my replacement hard drive.
Unlike my old 10 GB Maxtor (which was becoming unstable),
the noise of the new MDT hard drive is as loud if not louder
than my G4 fan!!! The old Maxtor at least was quiet; the
noise was less than the fan. The MDT drive makes a high
pitched grinding noise. It works, but it is annoying, especially
since i work for long hours in front of my G4.

What can I do? I'm pissed off at ServiceNet. The contract
says that they determine equipment comparability. The only
thing I can do is just to cancel the warranty.

Does anybody know how AppleCare compares to the ServiceNet warranty (MacZone sold this warranty)?

-dw-
 
unfortunately, my hard drive has the most current firmware.

The repairman came and replaced my hard drive. Okay,
the replacement works. But you know what? They gave me
a generic brand hard drive that has a loud high pitched
grinding noise. I've given up after calling them to complain
today. I could cancel the agreement but the refund is prorated
monthly less the repair cost. I doubt I will be getting anything
back. Time to buy a new hard drive.

-dw-
 
MDT? Is that the HD manufacturer? If so, I've never heard of them and I think you got shafted. I had the same thing happen to me with a laptop once. The drive replaced under warranty was very loud and annoying but it wasn't generic. A lot of replacement parts are typically refurbished if they can get away with it. If you are unhappy with the replacement you received, be firm, tell them you're unsatisfied and request it be replaced. If the person is unwilling to help you, ask to speak to their supervisor. Eventually someone will listen, "the customer is always right" for a reason. Just be firm, stand your ground, don't be rude but show them you're displeased.
 
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