Leopard upgrade disaster

B

brezita

Registered
MacBook Pro with VMWare/WinXP
2G RAM
Prior to install, had upgraded to iLife 08

Current state: black screen with

Localhost:/ root# CSRHIDTransitionDriver::stop
IOBLuetoothHCICOntroller::start Idel Timer Stopped​

Restart with and without safe mode (held the shift key) results in same thing.

How it got here:
1) Installed retail Mac OS X Leopard from disk (second of 5 user licence disk -- first install was successful)
2) Did not verify DVD because of previous install
3) Install Timed out..could not find "Base___" (can't recall the error). I hit retstart as instructed (About this time I'm thinking the VMWare install might be causing the problem)
4) Second attempt: verified DVD and this time received install error that DVD couldn't be read and I should clean/inspect it.
5) Can't figure out how to eject DVD and see "restart" as only avenue.
6) Selected start up from hard drive and hit restart.
7) did not restart as expected and above "localhost..." messages as above appeared.
8) started researching online and was able to eject the DVD. Restart did not make any change.
9) Tried restart in safe mode (holding the shift key)...no change
10) Removed non-apple 1GB ram to see if the ram was an issue. Restart after that had no change.

>>How do I get out of the black screen into OS X?

>>Should I even be upgrading to Leopard if I have VMWare 1.0? Can I not install BootCamp (worried there is a conflict

Please help
 
Hi Brezita,
The error messages in Console refer to Mac OS X drivers, not Fusion. But that does still not show why the reboots...
I would doublecheck that the disc is clean and cleaned; it could be either something with the disc surface, or the optical reader.
Fusion does not prevent from upgrading to Leopard, and neither does having or not having Boot Camp have effect.
 
Thanks Giaguara. Good to know that I "can" install.

Anyone: How do I get from the Console errors to a spot where I can use the newly cleaned OS X install disk?

Thanks,
H
 
In the end, I needed to run OSX from my DVD and then it installed as normal (although we did the archive option instead of just upgrade because previous installsed had failed.)

To get there, I think it was holding S right after I restarted. We tried a couple options with held keys, so I'm not sure that was the trick or not. But whatever it was, the screen showed picture of my hard drive and the DVD player.

Once the install started -- had no ill effects!
 
I had this exact same problem when updating my fiance's Macbook Pro and called Apple support as well. I am not very proficient with Macs, but will explain the solution as best as possible.

15" Macbook Pro
2 GB Ram
Prior to Leopard upgrade, there was no Bootcamp/dual boot software installed

The steps that the TC listed above are exactly the same as mine. Five user license, second installation. However, when verifying the disc, it said that it could not be read and to make sure the disc was clean. The disc was fine, so I tried to install again. Once it failed, the black screen with the errors listed above appeared.

The screen is basically a dos prompt that is set in localhost:/ root#. The only command I could get any return from was ipconfig, which helped nothing.

Once trying to boot in safe mode (resulting in the error screen once again), I called Apple. Here are the steps that we went through. To my understanding, each of these could possibly correct the problem:

1. First attempt to fix was to reset the PRAM. This is done by restarting the computer and holding Option, Apple, P and R until the computer reboots itself. They had me wait until the computer booted a few times, and then release the keys. This just brought me back to the error screen.

2. Second attempt was to put the original boot disc that came with the Macbook into the drive (installation disc 1) and hold C. I chose the disc drive and, once the menu appeared, they had me go to disc utilities and then repair the disc. In my situation, there were no errors, so I went to Installer in the menu and restarted the computer. This also did not correct the problem, as it went back to the error screen.

3. The third (and successful) attempt was to put the Leopard install disc into the drive and then hold C upon startup. I chose the disc drive once more, and went through the installation process. However, when the option appeared, I chose "options," "archive and install," and I think it was "preserve user settings" or something along those lines.

The only problem I had from that point on was that the installation did not complete because there was an error with an Epson print driver. So, I restarted the installation (by going through the steps in item 3) and then chose not to install any print drivers. Afterwards, I searched for the Leopard print driver for my printer and just installed that one.

I hope this helps anyone that has the same problem.
 
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