Originally posted by serpicolugnut
They support the Mac just as much as Epson, Agfa, HP or UMAX do. Could they do a better job? Sure, all of the aforementioned could. But compare their support with companies like Logitech, Creative, Maxtor, etc. All of these companies sell products that are used by thousands of Mac users, but we don't get even a "compatible with mac" on the box, let alone drivers. Canon, while a little slower than Epson and HP with scanner drivers, at least has some available and are currently working to make them better.
Serpico, the point I'm getting at is that Canon DOESN't support OS X. My scanner (an N650U) has some horrible drivers for OS 9, and is 100% incompatible with OS X. 100%. Canon's newest drivers for X don't support the two most popular scanners they make, the N650 and the N1220... now, you have to admit that's a bit stupid. Their printer software is *cough* amateur at best, considering how long it took them to have OS X drivers ready--even the OS 9 Canon printer dialog box looks like it's from ClarisWorks or something; all black and white with some of the dumbest-looking icons I've ever seen (and you have YOUR CHOICE (!!!) of Good, Better or Best quality!! WOW!)
So... after a year and a half of promising OS X support for my scanner (which I bought knowing full well that at the time it was the most popular Canon scanner on the market), they released drivers in February supporting a few--only two or three--of their newer scanners. They say N1220 support will be available next week (presumably 650 support "coming soon")--well, guess what, it's the end of May and there's still no scanner support. Canon was supposed to have drivers ready at the launch of the PB! Grrrr....
Epson's drivers aren't perfect, but they work. HP's OS X support is AMAZING (I have an HP printer now instead of a Canon), and (I don't know about UMAX), but Agfa is supposed to have the best OS X support in the industry--too bad they don't make scanners anymore, or I'd buy one.
As for your other point, Creative isn't a big Mac supporter, you're right--but Logitech sure is. It took them a bit to get drivers ready, but their drivers are VERY good. The difference is that in OS X you really don't need drivers nearly as much as you do in OS 9 (and the OS 9 drivers have been out for ages)... so I never saw it as a problem.. but Logitech fully supports my mouse (a "2.5"-button with two lasers--MouseMan Dual Optical, I think it's called)...
Maybe this will clear up what I was trying to say a bit more.