mail.app panic = how to reinstall?
- Thread starter zargon
- Start date
Have you repaired the permissions? Go to (user) / Applications / Utilities, open Disk Utility. Choose your drive, run "repair disk permissions" a few times untill it comes out clear.
Remove from ~ / Library / Preferences a file called com.apple.mail.plist.
Restart mail.app, and tell if it still occurs.
If those fail, reboot the mac, hold "apple" and "S" keys after startup chime. It will start in single-user mode (black, white text). type /sbin/fsck -y or as teh screen instructs to, if you are in 10.2.x, or /sbin/fsck -fy if you are in 10.3.x.
If it still panics, .. let us know. (Time for me to get some sleep)
Remove from ~ / Library / Preferences a file called com.apple.mail.plist.
Restart mail.app, and tell if it still occurs.
If those fail, reboot the mac, hold "apple" and "S" keys after startup chime. It will start in single-user mode (black, white text). type /sbin/fsck -y or as teh screen instructs to, if you are in 10.2.x, or /sbin/fsck -fy if you are in 10.3.x.
If it still panics, .. let us know. (Time for me to get some sleep)
zargon
Registered
Thanks Giaguara,
Yes I have done all the regular things and also:
I ran TechTool Pro with current update.
I ran Disk Warrior.
I removed the pref file a couple times.
I repiared Permissions more than I can count.
I emtied cache.
I checked for Virus with Norton, Virex and Intego.
I have submitted ump-teen Bug reports to Apple (no response).
As an interesting side note:
I have a couple other users set up. One for my wife, but she still always uses mine, and one called Beta, for testing new software and stuff I don't want messing up my account if it goes south. But, the point is — If I log in to my wifes user acct --- Mail works fine on her space with NO crashes. I can move mail to junk and the program can do it when mail comes in and mail does not crash.
I also tried removing the prefs and the mail.app and replacing it with a copy from my computer upstairs , via LAN. No go.
BTW: When all this "started", it was after the last security update from apple, the first sign that something was wrong... was when I had 152 messages in the "junk" and when I went to look them over for valid emails, like I always do before deleting the bunch wholesale, there appeared nothing in the "junk" window --- although it still indcated there were 152 messages there. So, of course since I had no hope of ever seeing them, I deleted them. The next time I checked the mail it was the same. Shortly thereafter, it started crashing while checking mail - apparently when it tried to filter mail TO the Junk mailbox.
Subsequently I have gone back to Eudora, which has been rock steady, but I must admitt, I miss the Apple mail.app. In the past I had ONLY used Eudora and it was hard for me to switch. But, I have gotten used to mail.app and now it is hard switching back. Besides setting up all those mailboxes and tweaking the filters, which still don't work all the time - I am constantly removing mail that should have been filtered to a valid mailbox fromt the "JUNK". Oh, well... enough of my diatribe...
I will now take your advice and start in Single User Mode and see if the "FixDisk" command does any good.
I hope it will... I wil let you know.
Yes I have done all the regular things and also:
I ran TechTool Pro with current update.
I ran Disk Warrior.
I removed the pref file a couple times.
I repiared Permissions more than I can count.
I emtied cache.
I checked for Virus with Norton, Virex and Intego.
I have submitted ump-teen Bug reports to Apple (no response).
As an interesting side note:
I have a couple other users set up. One for my wife, but she still always uses mine, and one called Beta, for testing new software and stuff I don't want messing up my account if it goes south. But, the point is — If I log in to my wifes user acct --- Mail works fine on her space with NO crashes. I can move mail to junk and the program can do it when mail comes in and mail does not crash.
I also tried removing the prefs and the mail.app and replacing it with a copy from my computer upstairs , via LAN. No go.
BTW: When all this "started", it was after the last security update from apple, the first sign that something was wrong... was when I had 152 messages in the "junk" and when I went to look them over for valid emails, like I always do before deleting the bunch wholesale, there appeared nothing in the "junk" window --- although it still indcated there were 152 messages there. So, of course since I had no hope of ever seeing them, I deleted them. The next time I checked the mail it was the same. Shortly thereafter, it started crashing while checking mail - apparently when it tried to filter mail TO the Junk mailbox.
Subsequently I have gone back to Eudora, which has been rock steady, but I must admitt, I miss the Apple mail.app. In the past I had ONLY used Eudora and it was hard for me to switch. But, I have gotten used to mail.app and now it is hard switching back. Besides setting up all those mailboxes and tweaking the filters, which still don't work all the time - I am constantly removing mail that should have been filtered to a valid mailbox fromt the "JUNK". Oh, well... enough of my diatribe...
I will now take your advice and start in Single User Mode and see if the "FixDisk" command does any good.
I hope it will... I wil let you know.Giaguara said:
zargon
Registered
Giaguara said:
Yes, I have tried that too.
But after a while... I don't want hundreds of junk mail in my IN box so I turn it off. It, of course asks do I really want to send all the junk to the Junk mailbox? I, of course, say YES. and then it crashes.
So, is there a way to re-install the app totally?
So that it writes over the old one or un-installs the old one...etc. etc.
I don't care at this point if I lose all the old mail. I have already read it after all. And have been using Eudora for a couple of weeks now, while trying to sort out these problems.
BTW: like I said before... if I turn the JUNK mail filter OFF it works fine.
Also, I may not have said, if I put it in training... it works fine. When I turn on junk mail filtering and either me or the program tries to transfer a msg to the JUNK mailbox... the app crashes.
Obviously there is some problem with the way this app is working in MY user account. I don't want to create any more users... I don't want to reformat the HD, I don't want to do a "Clean Install", I don't even want to reinstall the whole damn system.. I just want to fix the mail.app.
Thanks for all the suggestions...but so far nothing has worked.
But, I am still holding out hope....