Photoshop Elements 2.0 false error messages

John Varela

Registered
A copy of Photoshop Elements 2.0 came with the scanner I bought. I've been happily using it for months with my Intel iMac, but it has an odd behavior that is a minor annoyance.

Every time PE is opened it will, over the next five or ten minutes, send two error messages saying "Could not complete your request because the file is locked. Use 'Get Info' command in the Finder to unlock the file."

It's always the same two messages---not one message, not three messages, precisely two messages several minutes apart---and happens despite the fact that no file is locked and no action has been taken on a file. It even happens if I just open PE and do nothing at all with it, as just now when I only wanted to get the exact wording of the error message.

This doesn't interfere with using the program and is, as I say, only a minor annoyance, but I would like to know why it's doing this and make it stop doing it if I can.
 
A copy of Photoshop Elements 2.0 came with the scanner I bought. I've been happily using it for months with my Intel iMac, but it has an odd behavior that is a minor annoyance.

Every time PE is opened it will, over the next five or ten minutes, send two error messages saying "Could not complete your request because the file is locked. Use 'Get Info' command in the Finder to unlock the file."

It's always the same two messages---not one message, not three messages, precisely two messages several minutes apart---and happens despite the fact that no file is locked and no action has been taken on a file. It even happens if I just open PE and do nothing at all with it, as just now when I only wanted to get the exact wording of the error message.

This doesn't interfere with using the program and is, as I say, only a minor annoyance, but I would like to know why it's doing this and make it stop doing it if I can.
Take a look at http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=325856 .
You'll need to reset the read/write permissions on the Photoshop Elements "Previews" folder and its contents.
 
The program was owned by the admin account. Changing the ownership to my user account seems to have solved the problem.

Thank you.
 
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