7. QuarkXPress for Macintosh OS X: Quark's page-layout system, QuarkXPress, is probably the most eagerly anticipated application awaiting conversion to Apple's new operating system, Mac OS X. Wisely, Quark hasn't committed to a release date, but, as readers noted, the OS X version has seemed just around the corner for the last couple of years. Clearly, many graphics enthusiasts thought it would appear in 2002. Alas, it did not.
"Quark, which has given new meaning to the term 'customer-hostile,' is now damaging Apple with their way, way, way overdue Mac OS X-native version of QuarkXPress," wrote Michael Stango. "Their ineptitude at keeping up with the pace of change in the Mac market is doing more to sell copies of Adobe InDesign than anyone in Adobe's marketing department."