Should I actually be thinking about sending it back?

Bluefusion

Into the Breach
OK, here's a list of problems I've had on my iPod... I'm trying to figure out if I should send it back and get a new one before my warranty expires...
1) iPod has sometimes simply not worked. It won't turn on, etc. This has only happened a few times. A reset fixed it.
2) Occasionally when browsing, and I click the button, only the bottom half of the display moves. I have to back out of the menu and go back into it to fix it.
3) Sometimes a song takes a REALLY long time to load for no reason. A reset fixed it.
4) When I plug the iPod into another computer to use as a removeable disk, everything copies OK but it seems to mess up the computer tremendously (slowdowns, crashes, lots of OS X graphical problems, etc.). This has happened on MORE THAN ONE MAC. When I plug the iPod in using the cable in the same order I had it in before (ie. the same end that was plugged into the other computer gets plugged back into my LCD iMac)the most random things keep happening. The iPod sometimes doesn't appear on the desktop, continually crashes OS 9 and usually force-restarts the OS X finder (sometimes as many as 10-15 times before it just stops and hangs). File copies to the iPod fail due to "disk errors", although file copies back work fine (but very very very very VERY slowly). In short, all hell breaks loose. You know how I fix it? I switch the ends of the cable so that the end plugged into the iPod gets plugged into the iMac instead, and everything works really well again. Restarting the machine helps too sometimes.
5) The "Skip Track" button (only one time) did not function at all. I turned the iPod off and on again and it worked fine.

Are these issues really serious? I mean, they're annoying, but can I just assume that as long as they can be fixed it's not so bad? I would love to get a shiny new iPod as mine is already looking 4 years old after approximately a month, but I really don't want to send it back (I can't live without it!) unless there's a really really big problem here... so what do you think? I've heard of far worse problems other people have had and I'm reluctant to send it back and get one that could be even worse...
 
I would definitely try to exchange your iPod for a new one if you can (supposing you're inside the 90 day warrantee window).

1) I have never had this problem. One time I thought I did, but I actually had the hold switch engaged. Make sure this is not engaged before you try to turn on the iPod.

2) Never have had this problem.

3) Never have had this problem.

4) This has never happened to me, although I've only plugged my iPod into my mom's iBook twice, and all the other times have been to my G4 cube. However, this sounds like it is a VERY serious issue with your iPod, and this would go beyond "annoying" for me.

5) I've never had this happen either.

As you can see, an iPod should not do this. I think you should definitely exchange it for a new iPod.
 
Well, I've decided that over my spring break I will exchange it, as that's the time I'm least likely to need it. There's one rather large problem though and that is that since I bought my unit at J&R Computer World here in NYC, who only have a 14-day return policy, my mom threw out my reciept.... BUT i registered my iPod the day I got it and the serial number hasn't changed :) Think I can convince them of that small detail first? I definitely think I should take it back, as more and more I'm finding problems. Here's the newest set :)

1) Held up and directly compared to a friend's iPod, my screen is much much darker.

2) My backlight has spotty "lights" along the sides that are plainly visible (like old Palm m505 and Sony CLIE backlighting, so I thought that this was simply how the backlight worked) but when compared to a friends' unit, the backlighting looked perfectly smoothed out.

3) Yesterday it wouldn't turn on again. A reset fixed it, but... damn that's scary.

4) The backlight is a reddish color if the contrast isn't adjusted properly. I thought they all did this, but my friend's doesn't do this.

5) With low contrast, these odd lines go across the screen. My friend's doesn't do this either, and I thought that was normal. I mean, you can see lines on his but they don't stand out like they do on mine. The default contrast at startup, when you reset, is so light that I can almost never even see the Apple logo and the iPod logo in daylight... just sort of faded alternating light and dark lines and a hint of the Apple logo. In a sort of darker room it's a bit easier to see, but not much. Again, a different friend's doesn't do this.

*sigh* back it goes, I guess...
 
...I sent it back a few hours ago... Apple uses Airborne which is SOOO goddamn fast that I can probably expect my iPod on Friday... whew! (When I called in the repair request, they sent the box within a minute of my hanging up the phone... the guy says "check ur email when u hang up" and I get a tracking number like THAT INSTANT... and then the box came less than 18 hours later... OMG I am really impressed. A great box too, not like the horrible one I had to send my Visor Prism back in (I had to put in bubblewrap because it was so bad I was worried it would break just carrying it downstairs--for those of you who don't know, Handspring's deal is a box. No packing material of any kind. You just dump it loose in the box. How's that for practical? Then, if it breaks in shipping, they can blame you! :)

In any case, I'm impressed with Apple's system. Hopefully they'll give me one with iPod software 1.1 already installed? :)
 
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