Hello all, I'm a new face here and have been fortunate enough to never really need support, however at this point, I'm completely lost-
I use a 24" 3.06 ghz iMac with 4gb of ram (All installed at the Apple Store) and 8800GS graphics card.
Now to my problem, I was watching a Youtube video in full screen today when suddenly the video stuttered and then the screen went black it looked like it tried to come back but I decided to hard reboot. At that point when it came back up I received the Kernel Panic reboot error. I went ahead and rebooted and it continued to come up. Out of curiosity I tested booting into my boot camp drive, and was able to get into windows fine.
So- I went ahead and put in my install disk. Booting to the install disc 'c' or via 'option' brought me right back to the Kernal Panic. I did a 'd' to go into diagnostics from the disk and that did work. Diagnostics found no hardware errors.
I also had an install of OSX on my backup drive and once again found that booting into it results in a Kernal Panic.
I've tried resetting PRAM and SMC neither of which also worked.
But again the weirdest thing is that I CAN boot into Windows. I'd be happy to reinstall as I have a recent Time Machine backup, but I just can't even get to the install disk.
Anyone have suggestions?
I use a 24" 3.06 ghz iMac with 4gb of ram (All installed at the Apple Store) and 8800GS graphics card.
Now to my problem, I was watching a Youtube video in full screen today when suddenly the video stuttered and then the screen went black it looked like it tried to come back but I decided to hard reboot. At that point when it came back up I received the Kernel Panic reboot error. I went ahead and rebooted and it continued to come up. Out of curiosity I tested booting into my boot camp drive, and was able to get into windows fine.
So- I went ahead and put in my install disk. Booting to the install disc 'c' or via 'option' brought me right back to the Kernal Panic. I did a 'd' to go into diagnostics from the disk and that did work. Diagnostics found no hardware errors.
I also had an install of OSX on my backup drive and once again found that booting into it results in a Kernal Panic.
I've tried resetting PRAM and SMC neither of which also worked.
But again the weirdest thing is that I CAN boot into Windows. I'd be happy to reinstall as I have a recent Time Machine backup, but I just can't even get to the install disk.
Anyone have suggestions?