We have done the serveradmin fullstatus command and this is the output:
sbin admin$ sudo serveradmin fullstatus mail
mail:setStateVersion = 1
mail:readWriteSettingsVersion = 1
mail:cluster = _empty_dictionary
mail:servicePortsRestrictionInfo = _empty_array
mail

rotocolsArray:_array_index:0:status = "OFF"
mail

rotocolsArray:_array_index:0

rotocol = "IMAP"
mail

rotocolsArray:_array_index:0:active = 0
mail

rotocolsArray:_array_index:0:kind = "INCOMING"
mail

rotocolsArray:_array_index:0:total = 0
mail

rotocolsArray:_array_index:0:state = "STOPPED"
mail

rotocolsArray:_array_index:0:error = ""
mail

rotocolsArray:_array_index:1:status = "OFF"
mail

rotocolsArray:_array_index:1

rotocol = "POP3"
mail

rotocolsArray:_array_index:1:active = 0
mail

rotocolsArray:_array_index:1:kind = "INCOMING"
mail

rotocolsArray:_array_index:1:total = 0
mail

rotocolsArray:_array_index:1:state = "STOPPED"
mail

rotocolsArray:_array_index:1:error = ""
mail

rotocolsArray:_array_index:2:status = "ON"
mail

rotocolsArray:_array_index:2

rotocol = "SMTP"
mail

rotocolsArray:_array_index:2:active = 0
mail

rotocolsArray:_array_index:2:kind = "INCOMING"
mail

rotocolsArray:_array_index:2:total = 0
mail

rotocolsArray:_array_index:2:state = "RUNNING"
mail

rotocolsArray:_array_index:2:error = ""
mail

rotocolsArray:_array_index:3:status = "ON"
mail

rotocolsArray:_array_index:3

rotocol = "SMTP"
mail

rotocolsArray:_array_index:3:active = 0
mail

rotocolsArray:_array_index:3:kind = "OUTGOING"
mail

rotocolsArray:_array_index:3:total = 0
mail

rotocolsArray:_array_index:3:state = "RUNNING"
mail

rotocolsArray:_array_index:3:error = ""
mail

rotocolsArray:_array_index:4:status = "OFF"
mail

rotocolsArray:_array_index:4

rotocol = "LISTSERVER"
mail

rotocolsArray:_array_index:4:active = 0
mail

rotocolsArray:_array_index:4:kind = "OUTGOING"
mail

rotocolsArray:_array_index:4:total = 0
mail

rotocolsArray:_array_index:4:state = "STOPPED"
mail

rotocolsArray:_array_index:4:error = ""
mail

rotocolsArray:_array_index:5:status = "ON"
mail

rotocolsArray:_array_index:5

rotocol = "Junk_mail_filter"
mail

rotocolsArray:_array_index:5:active = 0
mail

rotocolsArray:_array_index:5:kind = "INCOMING"
mail

rotocolsArray:_array_index:5:total = 0
mail

rotocolsArray:_array_index:5:state = "RUNNING"
mail

rotocolsArray:_array_index:5:error = ""
mail

rotocolsArray:_array_index:6:status = "ON"
mail

rotocolsArray:_array_index:6

rotocol = "Virus_scanner"
mail

rotocolsArray:_array_index:6:active = 0
mail

rotocolsArray:_array_index:6:kind = "INCOMING"
mail

rotocolsArray:_array_index:6:total = 0
mail

rotocolsArray:_array_index:6:state = "RUNNING"
mail

rotocolsArray:_array_index:6:error = ""
mail:startedTime = "2010-05-10 18:11:56 +0100"
mail:logPaths:IMAP Log = "/var/log/mailaccess.log"
mail:logPaths

OP Log = "/var/log/mailaccess.log"
mail:logPaths:Lists smtp = "/var/log/mailman/smtp"
mail:logPaths:Lists subscribe = "/var/log/mailman/subscribe"
mail:logPaths:SMTP Log = "/var/log/mail.log"
mail:logPaths:Server Log = "/var/log/mailaccess.log"
mail:logPaths:Lists error = "/var/log/mailman/error"
mail:logPaths:Lists post = "/var/log/mailman/post"
mail:logPaths:Virus DB Log = "/var/log/freshclam.log"
mail:logPaths:Lists smtp-failure = "/var/log/mailman/smtp-failure"
mail:logPaths:Lists qrunner = "/var/log/mailman/qrunner"
mail:logPaths:Amavisd Log = "/var/log/amavis.log"
mail:logPaths:Virus Log = "/var/log/clamav.log"
mail:imapStartedTime = ""
mail:servicePortsAreRestricted = "YES"
mail:state = "RUNNING"
mail

ostfixStartedTime = "2010-05-10 18:11:56 +0100"
As you can see the pop/IMAP incoming is off. We cannot get it to turn on. The server has been restarted also and no change has occured.
Any help will be greatly appreciated,
Thanks in advance,