Help, please. I'm now at a loss. The only other step I can think of is to reinstall.
Here's the problem. When I launch Quicktime Player, it crashes instantly every time. The finder plays movies and audio fine. No problem playing off the web either. Just the player app won't open.
Thanks. Now I know where to go tomorrow. They had told me they would have it, but that guy with the glasses told justinkim that they wouldn't. Thanks for the info, justinkim - I'll stay away from that guy. Hopefully they'll still have some at 1:00 Sunday afternoon.
I'm confused. I talked to a rep at the same store on Thursday, who seemed very knowledgeable, and he said they would have the free update disks, and all I needed was either the original receipt or the upgrade coupon.