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We finally got ours working. Was probably a combination of things. First we decided to retire the notebook and bought a 20" iMac. The next day Cox made it official and sent everyone a notice on how to change to Suddenlink. We ran into some problems with my PC mail (get two of everything)...

I am sorry I did not realize I was going about this in the wrong way. There have been numerous contacts with Cox. Their position is that if webb mail functions then it is not cox. Apple technicians positions is that your programs are functioning properly it is a Cox problem. Around and...

Well the problem is back. We switched to Eudora and that fixed it for a few days. Had a router problem and replaced that but still no luck. I am at my whits end on this one. Her power book is 4 or 5 years old. OS 10 installed. I wonder if it is not a problem with the power book...

Yes we are connected to Cox and smtp west would not work. It sent the messages with no errors nor undeliverable returns. They just sent but never got to destination. We took in the notebook to another Mac sales/service and found the problem was with the account. They deleted the account...

Sorry your right "smtp" not very good at this stuff. It was typed correctly in the right places. Still no joy on getting her mail going out. Incoming is fine but has to use the Cox webb mail to send. Interesting she has a local friend on a Mac who uses the same provider Cox. We checked...

My wife has a g4 power book with OS tiger. Starting a few days ago she has been unable to send mail. Incoming is fine. We had this problem a few months ago and solved it by changing smpt. We use Cox.net. We have always used smpt.west.cox.net ( what I use on my pc also) but for some...

Well we got mail to go out to non-cox addresses. Not sure if it will stay OK but what we did was change the smtp to central.cox.net. We live on the West cost and was using the west smtp. Again not sure whats going on but as long at it works and stays working I am happy. Also went back to...

Thanks for the responses. The Mac shop still has the notebook and tried the 587 port and its still unable to send except to other Cox addies. They have given up and asked us to pick up the notebook. I can't believe that there is no solution to this problem. It's hard to imagine a computer...

I have a G4 notebook. In the last couple of weeks I have been having problems with outgoing mail to other addies besides my provider Cox.net. When I try to send mail I get a pop something about server not available. I have had the unit to a local mac repair facility and they cannot...