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No, no luck. I guess it's back to dial-up for us. Thanks anyways.

It's been a process of elimination. The ethernet light doesn't light up on the modem. We've tried the cable and modem on other computers and it worked. Tech support has walked us through the settings so I'm quite sure those are right. How hard would it be to open up the iMac and look at the...

I was hoping to switch from dial-up to a DSL connection for our 5 year old iMac (400MgH). But when trying to hook up the modem, it seems like the ethernet port doesn't work. Is it possible to find a cheap fix? Apparently we can't go USB, or wireless without first connecting through the...