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I will attempt to do that Monday... I'm an old mac user (last OS used was 8.6) i've been corrupted by PCs for the last 5 years and now I don't know the first thing about trouble shooting on a Mac anymore... I'm coming back.

we have a designjet on the network... running Mac os10 - I cannot get it to print, keep getting an error {the process "pictwpstops" stopped unexpectedly with status 1} it used to work - before a "tech guy" came in and started jumbling things around... note my frustration? - the HP...