Acrobat professional won't launch

A

antonioconte

Registered
Hi, all of a sudden I can not launch Acrobat 6.0.2 Professional, it bounces a few times in the dock and then thats it? Can't think of anything I've done recently other than mybe the acrobat upgrade , but not sure how recently I did that. I've tried installing another version straght over it but it still does the same. Any ideas anyone? Maybe I need to delete some preferences but I'm not sure exactly which ones need to be binned. anyone got any ideas? thanks in advance.
 
Try deleting these preference files;

com.adobe.Acrobat.Pro6.0.plist

adobeonlineprefs

Located here;

user>library>preferences

I would completey remove Acrobat along with these files, then repair permissions and try reinstalling.
 
I've tried all that but it still won't launch. Also after install, it doesn't say INSTALL COMPLETE like usual installs, what could be causing this?
 
I've also just tried the update to 6.1 and again, no activity after that particular install gets to the end. Just stops, no acknowledgement that install is done. When I launch the new version, again, the same thing, just bobs up and down a few times and nothing.?
 
Repair Permissions using Disk Utility in your Utility folder, while still booted off your drive.

Then boot off the OS X CD and run Disk Utility to repair the drive. When booting off the OS CD, wait until the installer window appears, then go to the Installer Menu at the top of screen to Disk Utility. If it finds any problems, when it runs, run it again.
 
Ok will try that - thanks very much. ALso, my INDESIGN will launch but always UNEXPECTIDLY QUITS ON START UP NOW, ALL VERY STRANGE.
 
Never guess what, I have just been told it could be the daylight savings time change. change time zone to another city then back to the nearest city. and it works!!!!!! amazing! it was set to a different daylight zone for some reason. Not sure why but everything works now. YIPEE!
 
You must log in or register to reply here.
Back
Top