ADSL question

L

laurie

Registered
Hey. I have bought pipex broadband after looking through the forums and finding that there highly recomended. My activation is today but im having trouble connecting, I have a speed touch 330 modem and its all installed as per the instructions, But the adsl led just keeps flashing.
Can anybody please advise?
 
Make sure you have "SpeedTouch USB Modem" selected under 'System Preferences -> Network -> Show: SpeedTouch USB -> Modem'
 
I tried that but its still not working. Is there any way you can check the line for the adsl frequency?

Timmargh said:
Make sure you have "SpeedTouch USB Modem" selected under 'System Preferences -> Network -> Show: SpeedTouch USB -> Modem'
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Have you called their tech support? I would guess that your modem hasn't trained with their system for some reason, might need a reset at their side...that's if you're active. Call them first to find out if your service is active...it might not be yet. There's also a few hours left in the day, so it might come on later.
 
and now its working but only without the microfilters, wtf?

mdnky said:
Have you called their tech support? I would guess that your modem hasn't trained with their system for some reason, might need a reset at their side...that's if you're active. Call them first to find out if your service is active...it might not be yet. There's also a few hours left in the day, so it might come on later.
Click to expand...
 
Sounds like the micro-filter you have your Mac plugged into is bust - can you try a different one?

DSL will work without a micro-filter until someone calls your number.
 
There should be no filter between your DSL modem and the wall. You only need the filters for the phones you intent to talk through.
 
lurk said:
There should be no filter between your DSL modem and the wall. You only need the filters for the phones you intent to talk through.
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Really? I have a filter between my modem (the same model) and the wall.

The way understood it is that your line carries two signals (the DSL signal and the phone signal) and the filter separates them.
 
It depends what type of filter you have. If you have on that just filters the DSL signal and only has one connection on either end then you don't want one between your DSL modem and the wall outlet or wherever your phone line is going.

There seem to be some that will also split the phone line and give you a DSL line without any filtering and a phone line with the filtering out of the same connector/splitter type thing.

You can hear the DSL noise, so you want a filter on your phone line that connects to any phones and no filter on a line that goes to your modem.
 
Oh, right - I wasn't aware there were different types of filter. :(

Thanks for setting me straight. :)
 
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