SteveOsofsky
Registered
Hi- I am using a Powerbook G4, still on OS 10.2.8. I have made no changes to my configuration, haven't installed any new programs, etc. for months.
I collect (download) my email via a POP server from my office, via cable (ethernet) internet. I send email out of my laptop on Apple Mail (1.2.5 v553). My company provides my ".org" e-address- not my internet service provider (Cox Cable).
Problem: Over the past few weeks, emails intermittently fail to send. I get the following message: "The outgoing mail server "my servers name" failed to deliver this message. The server "my servers name" can not be contacted on port 25. If you would like to use a different delivery account for sending messages from this account for the time being, select it below and click 'Try This Account.'"
I then often select Cox cable internet's other recommended server, and sometime it works, sometimes the same problem arises. If it fails, I then take the message left sitting in the Outbox and move it to the Drafts box. From there, I can usually (but not always) send it via the original Cox server that failed initially. I have talked to Apple and to Cox (had me 'ping' them, which went normally), and they had no answers. Cox swears they have not changed anything on their systems. I also tested my same POP email system via a seldom used AOL connection (via a phone line, not ethernet cable), and the same thing happens (and even that way my outgoing emails would still be going through Cox servers, as I understand things?).
The problem is unpredictable (may not happen for hours at a time, and I am on email constantly), but it is annoying, time-consuming and makes me worry about the integrity of my system overall.
Any ideas on troubleshooting this? Thanks!
I collect (download) my email via a POP server from my office, via cable (ethernet) internet. I send email out of my laptop on Apple Mail (1.2.5 v553). My company provides my ".org" e-address- not my internet service provider (Cox Cable).
Problem: Over the past few weeks, emails intermittently fail to send. I get the following message: "The outgoing mail server "my servers name" failed to deliver this message. The server "my servers name" can not be contacted on port 25. If you would like to use a different delivery account for sending messages from this account for the time being, select it below and click 'Try This Account.'"
I then often select Cox cable internet's other recommended server, and sometime it works, sometimes the same problem arises. If it fails, I then take the message left sitting in the Outbox and move it to the Drafts box. From there, I can usually (but not always) send it via the original Cox server that failed initially. I have talked to Apple and to Cox (had me 'ping' them, which went normally), and they had no answers. Cox swears they have not changed anything on their systems. I also tested my same POP email system via a seldom used AOL connection (via a phone line, not ethernet cable), and the same thing happens (and even that way my outgoing emails would still be going through Cox servers, as I understand things?).
The problem is unpredictable (may not happen for hours at a time, and I am on email constantly), but it is annoying, time-consuming and makes me worry about the integrity of my system overall.
Any ideas on troubleshooting this? Thanks!