I received a dodgy free trial of mackeeper, which has messed up my macbook. Firstly applications are missing (most dock icons with question marks - ical, firefox, time machine, system preferences, spaces itunes etc. I cant access the internet or find the dmg files for firefox or safari to access the internet. I still have most of my files but mackeeper has left my music files which were operated by itunes to either non-recognizable or as a mwa4 file, I have contacted mackeeper support who have given me mackeeper a original trial version and doing the undeleted operation and doing a stellar phoneix advance recovery but it has been over a day now. I just need my dock icons working such as time machine especially. Can anyone help with this massive problem? (to top it off I can't find the discs that came with my macbook, but worse comes to worse I can take it for software repair as it is under warranty, but I really would like to sort it myself if I can)??
Big problem! Help!
- Thread starter nshek
- Start date
MacKeeper is priced just about $39.95 too high. I see that its primary purpose is to delete stuff. If it can undelete the stuff that it deleted while still in trial mode, then do it as quickly as possible. After you recover your files, then delete MacKeeper and never ever think of using it or any utility like it again.
I'm quite puzzled by the posts above, which I had read already last January. I did download MacKeeper then and have had it running on a MacBook Pro ever since, without the slightest problem. I've recently installed it on a new machine too, and it seems to be performing as it should. The anti-virus function, in particular, hasn't caused the hassles which I've experienced with two free AVs (Clam and Sophos). I've always used many free applications for small maintenance tasks, but I don't mind spending a bit of money to condense a whole lot of functions into one app with a well-designed interface.
My only problem so far has been with their support: a request to implement a specific function was replied to in typical nerdic manner i.e. by someone who couldn't read my mail to the end. A further request explaining the issue in another way went unanswered. But that's nothing unusual, considering that in over 20 years of professional work with computers I've encountered this half of the time, roughly.
Should I add that I'm not paid by MacKeeper (nor by its competitors, of course) to write this post?
My only problem so far has been with their support: a request to implement a specific function was replied to in typical nerdic manner i.e. by someone who couldn't read my mail to the end. A further request explaining the issue in another way went unanswered. But that's nothing unusual, considering that in over 20 years of professional work with computers I've encountered this half of the time, roughly.
Should I add that I'm not paid by MacKeeper (nor by its competitors, of course) to write this post?
jbarley
One more, for the road!
No don't bother, Oops! too late, you already did.
icemanjc
I'm cool, I have a mac.
Well, seeming that it is your only post on this forum it seems a bit odd (even though it says you joined in 2005). There are many programs out there that can mess up your computer if they are used wrongly, thus I am not surprised about what happened. I find that a lot of people run into many problems with Xslimmer as well.
ElDiabloConCaca
U.S.D.A. Prime
I see nothing that MacKeeper offers that you:
1) Can't get somewhere else for free, or
2) Don't already have, because Mac OS X does it automatically, or
3) Should be paying $40 for.
I'm sure it's a wonderful piece of software (or assimilation of different softwares), but I feel it uses "fear and uncertainty" and a very "Windows-centric" mentality in order to make itself appear like you absolutely need it.
Mac OS X is fully protected and keeps itself 100% "clean" and "optimized" without having to install any additional software whatsoever. You could install Mac OS X cleanly on a blank hard drive, and use the computer continuously for the next 20 years without EVER having to perform any kind of "cleaning," "maintenance," or "optimization" on it.
Mac OS X is not Windows. We don't need help uninstalling programs. We don't need anti-virus software. We never need to defragment or "optimize" the boot hard drive. We don't need our caches "cleaned" by some software. We don't need to pay extra for file/folder encryption.
Mac OS X is built upon UNIX, which is a guideline for operating systems that have been under constant development and scrutiny for the better part of 40 years. An operating system doesn't get to be that old by needing additional software to "help it along." UNIX does EVERYthing it needs to do, on its own, automatically, and without 3rd-party softwares' help.
All of my Mac OS X machines fly "naked" and without any kind of help from these types of programs. Ask me about the last time I had any issues with any of them that these types of "software" could have "helped" me with...
1) Can't get somewhere else for free, or
2) Don't already have, because Mac OS X does it automatically, or
3) Should be paying $40 for.
I'm sure it's a wonderful piece of software (or assimilation of different softwares), but I feel it uses "fear and uncertainty" and a very "Windows-centric" mentality in order to make itself appear like you absolutely need it.
Mac OS X is fully protected and keeps itself 100% "clean" and "optimized" without having to install any additional software whatsoever. You could install Mac OS X cleanly on a blank hard drive, and use the computer continuously for the next 20 years without EVER having to perform any kind of "cleaning," "maintenance," or "optimization" on it.
Mac OS X is not Windows. We don't need help uninstalling programs. We don't need anti-virus software. We never need to defragment or "optimize" the boot hard drive. We don't need our caches "cleaned" by some software. We don't need to pay extra for file/folder encryption.
Mac OS X is built upon UNIX, which is a guideline for operating systems that have been under constant development and scrutiny for the better part of 40 years. An operating system doesn't get to be that old by needing additional software to "help it along." UNIX does EVERYthing it needs to do, on its own, automatically, and without 3rd-party softwares' help.
All of my Mac OS X machines fly "naked" and without any kind of help from these types of programs. Ask me about the last time I had any issues with any of them that these types of "software" could have "helped" me with...
In agreement with some things and in disagreement with others. In agreement with AV apps being relatively unnecessary on the Mac - up to now, mind you. In the days of OS9, Virex never found one single virus here. ClamXav and now MacKeeper have each in turn discovered two suspicious malwares files (listed as such on the net) that were buried in the guts of my system, but that wouldn't have been sufficient to convince me to purchase an AV program, even if one of those files might have been spyware left there by some branch of the US Pentagon. My use of MacKeeper as an AV is particular insofar as it was a necessary consequence of a contractual obligation with a major customer (PC user, of course). In a branch where massive pdf's and MS docs get exchanged between all sorts of contractors all over the world, in case I happened to "relay" some malware from one PC user to another one, I'd rather be safe than confront the risk of a compensation suit that might ruin me and my descendants ten generations forth. Taking an example from a rather different sector of industry, if you had an Iranian power corp or nuclear research institute among your customers, and your computer had involuntarily relayed the recent Stuxnet attack, wouldn't you be happy to have paid 40 US$ for an app and be able to say "Sorry, it's the app that didn't detect it"?
Agreement wrt. defragmenting, which I learned the hard way after Tech Tools 5 destroyed a 1Tb disk of mine in the process. Yet, Tech Tools, years ago, had rescued another disk for me...
But when it comes to OS X being as foolproof as you claim, sorry, I can't agree. I wish my experience could lead me to be as optimistic as you seem to be, though. On all PussyCat varieties of the OS (not counting 10.0, 10.1 and 10.2 that were so crappy that I stuck to OS9 much longer than most, after wasting more time than I cared to), I have experienced functions getting clogged and devices getting stuck because of, among other reasons, caches getting out of control, not to say corrupted. Which is why I use every now and again an app. such as Onyx, or even clean things up manually. Example: on my newly setup machine, MS Office, which nobody can live without in my branch even if they wished they could, immediately kidnapped 600 Mb for an Entourage Metadata cache of sorts.
Should I just let that and similar computer fungus grow and buy another HD when it's full? Así es, pues, con o sin la caca.
Agreement wrt. defragmenting, which I learned the hard way after Tech Tools 5 destroyed a 1Tb disk of mine in the process. Yet, Tech Tools, years ago, had rescued another disk for me...
But when it comes to OS X being as foolproof as you claim, sorry, I can't agree. I wish my experience could lead me to be as optimistic as you seem to be, though. On all PussyCat varieties of the OS (not counting 10.0, 10.1 and 10.2 that were so crappy that I stuck to OS9 much longer than most, after wasting more time than I cared to), I have experienced functions getting clogged and devices getting stuck because of, among other reasons, caches getting out of control, not to say corrupted. Which is why I use every now and again an app. such as Onyx, or even clean things up manually. Example: on my newly setup machine, MS Office, which nobody can live without in my branch even if they wished they could, immediately kidnapped 600 Mb for an Entourage Metadata cache of sorts.
Should I just let that and similar computer fungus grow and buy another HD when it's full? Así es, pues, con o sin la caca.
Why did I looking for a cleaning software? But, I read on CNET how great MacKeeper was so I downloaded it. Ran it and was excited about the 2.9MB that it could save me. I started a Live Chat. I specifically asked the tech: How does your pgm decides what is junk? I like to clean but I am afraid. He answer: Trust Us! My biggest mistake. That was yesterday. I turned on my Mac this morning and could not get Firefox to launch. Contacted Live Chat - no luck. So, OK I found another copy from 2007 so downloaded the latest. But, now I am back with my business. I manipulate a lot of Excel worksheets and use Word Mail Merge often. I did a copy of an excel sheet and all the dates changed to PLUS 4 years. I have backups but my system is compromised and my data produced with Excel for dates and Dollar Amounts cannot be trusted.
I wish I can undo all the deletes but don't know if that is even possible.
I wish I can undo all the deletes but don't know if that is even possible.