I had happily been using my Epson Stylus Photo R2400 (firewire connection) on my G4 PowerBook (10.4.8) ever since we purchased it four or five months ago. Then, suddenly, it stopped printing. Eventually, I deleted the printer definition and found that I could not redefine it in Printer Setup Utility. Here is what happens:
1) I go into printer setup utility and see the "E" printer connected.
2) I click on "More Printers" and choose "Epson Firewire" from the drop down. Stylus Photo 2400 (FW) appears.
3) I select the printer and then click on the Add button.
4) A dialog box appears with a generic error message and Error -9672
5) Console tells me:
Error -9672, badly formatted ticket XML - Bad XMLStart:
Bad XMLEnd
Feb 5 16:30:06 Gary-Bebermans-Computer crashdump[244]: PrintJobMgr crashed
Feb 5 16:30:07 Gary-Bebermans-Computer crashdump[244]: crash report written to: /Users/garyb/Library/Logs/CrashReporter/PrintJobMgr.crash.log
6) The crash log is, to me, indecipherable.
Here is what I have tried to fix it:
1) Downloaded the latest Epson installer (G4 version). Used it to uninstall the 2400 drivers and then reinstall them.
2) Repair permissions (both before and after the reinstall).
3) Run just about every option in the Printer Repair Utility (which I found mentioned elsewhere).
4) Define the printer using a USB connection (both from the Printer List menu and from More Printers/Epson USB).
5) Downloaded the 10.4.8 combo updater and ran it.
Nothing seems to change. The only thing I haven't done is reset my printing system, which I am afraid to do since I worry I could be left with no working printers. I have been able to define the printer on another computer we have here (PB G4, but running 10.4.7)
Any ideas?
Thanks!
Gary
1) I go into printer setup utility and see the "E" printer connected.
2) I click on "More Printers" and choose "Epson Firewire" from the drop down. Stylus Photo 2400 (FW) appears.
3) I select the printer and then click on the Add button.
4) A dialog box appears with a generic error message and Error -9672
5) Console tells me:
Error -9672, badly formatted ticket XML - Bad XMLStart:
Bad XMLEnd
Feb 5 16:30:06 Gary-Bebermans-Computer crashdump[244]: PrintJobMgr crashed
Feb 5 16:30:07 Gary-Bebermans-Computer crashdump[244]: crash report written to: /Users/garyb/Library/Logs/CrashReporter/PrintJobMgr.crash.log
6) The crash log is, to me, indecipherable.
Here is what I have tried to fix it:
1) Downloaded the latest Epson installer (G4 version). Used it to uninstall the 2400 drivers and then reinstall them.
2) Repair permissions (both before and after the reinstall).
3) Run just about every option in the Printer Repair Utility (which I found mentioned elsewhere).
4) Define the printer using a USB connection (both from the Printer List menu and from More Printers/Epson USB).
5) Downloaded the 10.4.8 combo updater and ran it.
Nothing seems to change. The only thing I haven't done is reset my printing system, which I am afraid to do since I worry I could be left with no working printers. I have been able to define the printer on another computer we have here (PB G4, but running 10.4.7)
Any ideas?
Thanks!
Gary
