Catalina 10.15.2 on MacBook Pro won't shut down
- Thread starter ganzoltd
- Start date
Have you checked this Apple support page ? https://support.apple.com/en-us/HT200553
I looked at this but it doesn't really address my issue. It doesn't shutdown on it's own. It is only when I shut it down it restarts on it's own. If I touch ANY key on the keypad or the trackpad it suddenly restarts. I am used to having to touch the POWER ON key, or in the case of the Pro with touchpad, the Fingerprint ID pad. The problem with this is that I think it has shut down and I close it to travel and it is still on unbeknownst to me.
If this is now the new normal please let me know because I didn't ever hear that the new mac acts differently than my older MacBook Air, Mac Mini or any other mac with a power button or key.
If this is now the new normal please let me know because I didn't ever hear that the new mac acts differently than my older MacBook Air, Mac Mini or any other mac with a power button or key.
It is less than a year old as far as I can recall. I already had to take it to a genius bar when I first bought it because there was an issue of it stalling when trying to first install the OS over the internet. They held it for a couple of days and wiped it clean, reinstalled the OS and it was fine until recently when I was trying to shut it down.