dannyrico99
Registered
Dear Tech,
I am 12 years old, and my mother recently updated her maybe 5 year old imac to MAC OSX Leopard. When ordering the software, my mother was told that she needed to install a new memory chip in order to upgrade her memory so that the new Leopard would work on the old Imac. We had a tech-savvy man come over and install the chip and leopard, but my mom needed to keep all of her old files for her work. Then having to firewire the computer's old files to a 3 year old Macbook, the man tried to contact my mother to see what files that she needs to keep and which ones he can delete. Not being able to reach my mother, he went ahead and firewired the files that he thought were necessary to keep for my mothers work over to the Macbook. Not thinking that my mother needed her ESSENTIAL music and about 8,000 pictures that she had saved over the period of about 6 years, he did not delete the files, but instead did not firewire them to the Macbook. He then installed the new Leopard and the pictures were "removed" from the old software. After about 1 week of being on the new Leopard, my mother tried to go in and show our cousins from France some pictures, but only to realize that she had lost the 8,000 pictures that included ALL of me and my sisters baby pictures, and pictures of deceased relatives. i would like to know if there is any way to get the old pictures back on the new mac. PLEASE HELP THIS IS EXTREMELY IMPORTANT!!
I am 12 years old, and my mother recently updated her maybe 5 year old imac to MAC OSX Leopard. When ordering the software, my mother was told that she needed to install a new memory chip in order to upgrade her memory so that the new Leopard would work on the old Imac. We had a tech-savvy man come over and install the chip and leopard, but my mom needed to keep all of her old files for her work. Then having to firewire the computer's old files to a 3 year old Macbook, the man tried to contact my mother to see what files that she needs to keep and which ones he can delete. Not being able to reach my mother, he went ahead and firewired the files that he thought were necessary to keep for my mothers work over to the Macbook. Not thinking that my mother needed her ESSENTIAL music and about 8,000 pictures that she had saved over the period of about 6 years, he did not delete the files, but instead did not firewire them to the Macbook. He then installed the new Leopard and the pictures were "removed" from the old software. After about 1 week of being on the new Leopard, my mother tried to go in and show our cousins from France some pictures, but only to realize that she had lost the 8,000 pictures that included ALL of me and my sisters baby pictures, and pictures of deceased relatives. i would like to know if there is any way to get the old pictures back on the new mac. PLEASE HELP THIS IS EXTREMELY IMPORTANT!!
