don't start up after a freeze

[alasarr]

hi!

I've received my new mac book pro today. After several minutes the system is freeze. how can I know why?? (I've revised the logs file, but everything looks be fine)

When I've a freeze, I press the power button 5 seconds and then the system is poweroff, but after this I can't startup again. I've to wait 20 minutes.

any ideas??

thanks in advance

 

[DeltaMac]

If you are waiting that long before the MacBook PRo will start again, I think you have a MacBook Pro that is overheating, which causes the system to lock up, or freeze.
I think you have a hardware problem, so Apple should easily replace this new unit. Call your AppleCare support number, or take back to your Apple retail store for a possible replacement.