DVD Not Recognized

semaj4712

Registered
I was trying to burn a dvd but when i insert my black dvd it says it is not recognized so i tried more dvds, nothing, then i repaired permissions, nothing, tryied an external dvd burner, nothing, i am at a loss and i really need my burners back, i looked at the general info on the drives it says they are locked and read only how do i change that
 
Your black DVD? What is a black DVD? What brand is the DVD disk you are trying to burn to? Also click on the Blue Apple (in the top left hand corner). Select 'About This Mac', then when the pop-up comes select 'More Info'. This will open System Profiler. Once System Profiler is open highlight (in the left hand column) 'Disk Burning' and report back what it says.

One last thing, what OS X and Mac machine are you using?
 
my bad blank...i have tried brands such as, sony, maxell, verbatim, i am uswing mac os x 10.4.8 tiger, imac intel based

This is the info on my external drive
HL-DT-ST DVDRAM GSA-E10L:

Firmware Revision: LE05
Interconnect: USB
Burn Support: Yes (Unsupported)
Profile Path: None
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RAM, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Media Type: DVD-R
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes

and what it says in disk utilitys
Name : HL-DT-ST DVDRAM GSA-E10L Media
Type : Disk

Disk Identifier : disk2
Media Name : HL-DT-ST DVDRAM GSA-E10L Media
Media Type : DVDROM
Connection Bus : USB
Connection Type : External
USB Serial Number : P02060424134152
Locked : Yes
Writable : No
Ejectable : Yes
Mac OS 9 Drivers Installed : No
DVDROM : Yes
Optical Media Type : DVD-R
Device Type : CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R, DVD+RW
Location : External
Total Capacity : 0 Bytes
S.M.A.R.T. Status : Not Supported
Disk Number : 2
Partition Number : 0

(notice it says locked in not writable)

ok and my internal drive
MATSHITA DVD-R UJ-846:

Firmware Revision: FB2U
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Media Type: DVD-ROM
Blank: No
Erasable: No
Overwritable: No
Appendable: No

Name : MATSHITADVD-R UJ-846
Type : Disk

Disk Identifier : disk1
Media Name : MATSHITA DVD-R UJ-846 Media
Media Type : DVDROM
Connection Bus : ATA
Connection Type : Internal
Connection ID : Device 0
Partition Type : Apple_partition_scheme
Device Tree : /PCI0@0/PATA@1F,1/PRID@0/@0:0
Locked : Yes
Writable : No
Ejectable : Yes
Mac OS 9 Drivers Installed : Yes
DVDROM : Yes
Optical Media Type : DVD-ROM
Device Type : CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW
Location : Internal
Total Capacity : 4.7 GB (5,076,123,648 Bytes)
S.M.A.R.T. Status : Not Supported
Disk Number : 1
Partition Number : 0
 
O.K. try this:

Reset your Pram. When you are doing this let the Macs startup bong happen three (3) times. This always makes sure everything is cleared out of Pram. Also disconnect all the external devices connected to Mac (except keyboard and mouse) when resetting the Pram.

If this doesn't work, consider trying to use another test user account to see if can burn. If it still doesn't work after this and the Mac is still under warranty, call Apple ASAP.

Merry Christmas and have a Happy New Year.
 
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