Dvd Player

Shonagh Manson

My Dad recently upgraded my Imac G3 to OS 9.2.2 (not sure which version from I'm afraid) and now I can't open my DVD player. The error message I get when I try is 'Apple DVD player does not support the video card used for the main screen.'

I have tried to open a DVD once before since the upgrade and didn't get this message, but the screen controls wouldn't show properly and the computer kept crashing continually.

my technical level is very basic so any step by step instructions gratefully received!!

OS 9.2.2 (which is NOT an upgrade from 9.1) often does not play
well with G3 machines. Have your dad rewind to 9.1 (Boot the 9.1
installer and select "clean" install). See if that helps.
OS 9.2.2 is an upgrade from 9.1, but has to be done in this order;

Upgrade Order

You must install all prerequisite software before installing any update. To update Mac OS 9.0 to Mac OS 9.2.2, install updates in this order:

1. Mac OS 9.1 Update
2. Mac OS 9.2.1 Update
3. Mac OS 9.2.2 Update